When traversing the path of learning a new application, it’s possible to meet some bumps in the road. However, there is no need to fret; because on your ShiftPlanning journey, you have guidance from our employee scheduling experts at all times.
We encourage trial participants to ask questions when unsure of a topic. While we aim to make our online employee scheduling software as intuitive and easy-to-use as possible, sometimes employee schedulers can have complex needs. Hopefully, knowing that support is available 24 hours a day 7 days a week will help fight the anxiety of learning something new. There is no such thing as a bad question, and our team will work as diligently as possible to help in any way needed. If you having problems getting initiated or would just like to inquire about best practices, please consider using our FREE Setup.
Within the online scheduling application, by clicking on the question mark icon (found in the upper right), you will have access to our support portal. There you will find FAQs, guides and tutorials, and access to email, social media, and chat contact information. We hope that the materials provided meet the needs of trial users as they move through the software. However, if you feel that the list of topics covered is incomplete, please feel free to let us know.
Best of luck with your ShiftPlanning Trial!