Here at ShiftPlanning, we want to provide managers with the tools and resources to stay on top of employee scheduling matters. Having business data and archives is one thing, but keeping the information readily available, organized, and up-to-date is another. Using a workforce management application that operates on a centralized platform means that business data can be kept in one place making it easier to keep track of business operations in an organized manner.
Every time an action occurs within the ShiftPlanning application, the application tracks it as a unique event and compiles this information in a detailed ‘Event Log’. This feature can be used to verify events for record keeping, or troubleshooting past events by seeing who did what and when. The ‘Event Log’ is only available to managers, who can make use of this centralized log service to report and track actions and events that have taken place, such as the creation of a shift, the deletion of a shift, or employees clocking in and out of shifts.
To see your ‘Event Log’, go to the ‘Admin’ tab. Under the heading ‘Account’, click ‘Event Log’. You will see a screen similar to the one shown below:
You can sort the data by date and/or employees, and can also group events. You can select a timeline from the dropdown menu, shown below, or manually enter a start and end date. Similarly, you can filter the data by selecting an employee from the rightmost drop down menu. The events are sorted by day and include the user affected, the time, the event and additional details.
At the end of the event, you may see a plus and a number, like the one below. Click on it to display other similar events that have been grouped together.
In front of some of the events, you may see two other icons:
Events that were done on behalf of a user. You can mouse-over the icon to find out who the admin was. Here is an example of what it would look like:
Events that did not happen on on www.shiftplanning.com. Typically this means that it happened from a mobile platform or our Data API. You can mouse-over the icon for more details. An example is shown below:
We hope the this feature makes it even easier for you to keep track of business actions. Please feel free to provide us with feedback, questions or concerns, or post your suggestions in our System Event Log forum.