How do you know which employee scheduling software is best for you? Maybe you’ve signed up for many trials and can’t differentiate between the never-ending list of features that each application provides. Perhaps, you’re struggling with the time it takes to schedule employees by hand, so naturally don’t have any time to spare and thoroughly evaluate even one of the scheduler choices. Below you can find a 3-step plan to help you make this decision less arduous and take you to the path of staff scheduling success.
1. Choose The Right Fit For YOUR Needs
Make sure the application meets your requirements. (a precursor to that is: know what your requirements are). If you’re unsure about your exact needs or think that they may change, choose to work with a company that takes customer-driven feature requests seriously. If you have very specific needs that can be customized, be sure to give extra points to software that features an API (application programming interface), especially if you have an in-house developer. ShiftPlanning’s employee scheduler both hosts a client-accessible roadmap/forum system and boasts API capability.
2. Look for Superior Customer Service
Be sure to choose an employee scheduler that values you as a customer and isn’t afraid to show it. Pay attention to the number of ways and times that you can reach out to them. Do they respond to your emails? Are they in touch with Social Media? ShiftPlanning has a support team that will bend over backwards to make sure that your scheduling needs are met. In fact, our customer service team is available around the clock at no extra cost. Our software even features a support portal. Moreover, we’ve recently released a ticket rating system, so that you can give us feedback on the helpfulness of our responses.
3. Affordability is Key
Don’t make a purchase decision that you’ll regret. You probably have a set budget for how much you can spend on company software, and it makes sense to allocate it in a way that best benefits your organization’s needs. When looking at an employee scheduling application, be sure to compare competitor pricing (but also take into consideration needs/features [see #1]) and flexibility. ShiftPlanning is a SAAS offering with monthly pricing. That means you have the option to end our service whenever you like and don’t have to worry about time-consuming lengthy contracts. Furthermore, we offer significant discounts for yearly subscriptions.
When taking a look at employee schedulers, it’s important to give consideration to all of the above. Hopefully, you’ll designate ShiftPlanning as your top-choice employee scheduling solution. Nonetheless, we wish you happy scheduling whatever you decide!