This month we sat down with Amy Buttry, Fiscal Director at the Humane Society of the Tennessee Valley. Founded in 1885, HSTV was the very first animal shelter to pop up in the state of Tennessee. In this spotlight, Amy tells us a bit about what makes HSTV such a great organization to work for, and how they’ve leveraged ShiftPlanning to organize and schedule their team of nineteen employees.
SP: Hi Amy, we’re happy to sit down and talk a bit about HSTV and the work that you are committed to. Why don’t you tell us a bit about your company history.
AB: HSTV has been around for over 128 years, and was originally dedicated to the prevention of cruelty to both children and animals. Founded in Knoxville, TN, we serve Knox county and seventeen surrounding counties. In 2001, HSTV became a “no kill” organization, relinquishing the Knox County Animal Control Contract. This allowed HSTV to dictate its own policies on adoption, education, and spay/neuter programs.
SP: Have you seen much of an impact since the transition?
AB: Since this change, 18,130 animals have been adopted into loving homes.
SP: Wow, that’s fantastic. Anything else you’d like to share about the organization?
AB: HSTV has come a long way since it was chartered in 1885 but its focus has never faltered. Our mission is to value and protect all animals by striving to end pet over-population, by sheltering the homeless, by shielding the beaten and abused, and by educating and advocating so that the suffering might end. Today HSTV seeks to fulfull this mission primarily through it’s two centers Adopt-A-Pet and Fix-A-Pet.
SP: What are some of your typical HR challenges when it comes to workforce management?
AB: Communication. Knowing how many staff we need at a given time and making sure all staff members know when they are scheduled for work and meetings helps us to provide excellent customer service and humane care to the animals. We also find use in scheduling around vacations and requested dats off.
SP: Before ShiftPlanning, what did you use to schedule and manage your staff?
AB: We used Excel to create the schedule and clinic software for the time-clock function.
SP: What convinced you to try our software?
AB: It is very reasonably priced for non-profits, and combines the ability to schedule with a time-clock feature, while data can be exported to QuickBooks for simplifying payroll.
SP: What features do you find your team using on a regular basis?
AB: We use the time clock every day, as well as refer to the schedule several times throughout the day. We are also very excited about using the messaging wall to communicated with our staff!
SP: Great, and if you had to estimate the time that Shiftplanning saves you each week vs. the previous way you were scheduling your staff, how much time would that be?
AB: We estimate that it will cut our scheduling and payroll processing time in half.
SP: Well thanks for taking the time to talk with us Amy, it’s been a pleasure!