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The University Book Store has been part of the Iowa state community for over 130 years! The Book Store is an integral part of the university and requires over 130 full-time and part time staff to keep operations running smoothly. Many of the staff-members are part of the student community and due to their studies and extracurricular activities, scheduling for the Book Store is an academic-worthy challenge.
Prior to ShiftPlanning, the Iowa State University Book Store was using another software for scheduling that required them to print schedules. Given the constantly changing nature of student-based scheduling, that solution was not very environmentally friendly. The rigid structure of the previous software didn’t bode to well with the managers either.
ShiftPlanning’s user friendly interface made it easier than ever for the book store staff to manage the variable student schedules. While the previous solution required printed schedules, as a web-based staff scheduling application, ShiftPlanning is available at anytime via internet connected devices like pcs, tablets, and smartphones which are all more popular options for student populations. The managers found the new scheduler in ShiftPlanning to be a good match for the book store’s scheduling needs and have benefited from the flexibility of the platform.
The best support I’ve seen for a software / technology company. – Lisa Goeres, Iowa State University Book Store
The ShiftPlanning team is equally as enthused to work with the team at the Iowa State University book store.
You can see the full case study at shiftplanning.com/universitybookstore.