Wasabi Group - Restaurant Employee Scheduling and Workforce Management - Case Study

Case Study: Wasabi Group in Winnipeg, Manitoba, Canada

Business Overview

Our company first started in 1999 with six employees: the first location was established at the beginning of 1999, the second location was established the latter part of the same year and the current third location has been established for three years and three months. Three friends that have some industry experience began the idea of creating a new concept of Japanese cuisine.

Scheduling Overview

We currently have three locations in the city: between the three locations there are 80 employees. Our scheduling challenges consist of juggling between each employees availability on a time-to-time basis and trying to fit into weekly schedules.

Previous Scheduling Method

Each employee had to send in their availabilities that might be in conflict with their regular availabilities by a certain time before the new schedule is made. A stack of papers were printed off from these emails; after that we had to mark off on an Excel spreadsheet who was not available. After that we had to fit people into each slot. Schedules were done on Excel, copied and pasted onto emails and sent to all staff.

Since ShiftPlanning

With ShiftPlanning we spend less time, less paper and we easily see who is available for each time slot. YES, I would recommend ShiftPlanning. It's certainly helped us simplify the way schedules are done. Each employee is required to update their availability. Notifications about scheduled work times are good deterrents of people saying that they didn't know they were working.

It is working for us. - Will - Wasabi Group

Thank you ShiftPlanning, I will certainly refer your website to my colleagues. Who knows our fourth location might be coming soon too.

Further

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