Standardized Patient Program - Office of Medical Student Education - University of Michigan Medical School - Medical Staff Scheduling & Workforce Management - Case Study

Case Study: Standardized Patient Program - Office of Medical Student Education - University of Michigan Medical School in Ann Arbor, Michigan, United States

Business Overview

We started over 30 years ago to help aid medical students with just one full-time employee and now we have 185 employees.

Scheduling Overview

We don’t have a consistent schedule. Our employees may only work 2-3 events per year.

Previous Scheduling Method

Our previous employee scheduling system consisted of pencil and paper.

Since ShiftPlanning

The work scheduler ShiftPlanning has changed our scheduling by saving time by not having to individually email our employees. It has also provided a consistent way to schedule our Standardized Patients. I would absolutely recommend the ShiftPlanning and their team is very helpful. Once we became used to using it, we have saved time and allowed for more consistency. The work scheduler has been so effective for our Medical School program that we would like to help a couple other departments implement the program.

We have saved time. - Christie Pagel - University of Michigan Medical School

Further

We use the Message Wall to correspond with our employees. In addition, we have uploaded several documents to allow for easy access to information.