ShiftPlanning's Privacy Policy

ShiftPlanning© takes your privacy seriously. We have developed the following Privacy Policy for your protection.

  1. This Policy applies to all ShiftPlanning© Websites ("Websites"). Our Site includes links to other Websites whose privacy practices may differ from those of ShiftPlanning©. This Policy does not apply to other companies' or organizations' Websites to which we link. You should carefully review the privacy policies of those Websites in order to determine how they treat your personal information.
  2. This policy describes what types of information we gather about you, how we use it, under what circumstances we disclose it to third parties, and your rights to update or correct it.
  3. This policy does not apply to the practices of companies or Websites that ShiftPlanning© does not own or control, or to people that ShiftPlanning© does not employ or manage.
Validate TRUSTe privacy certification

ShiftPlanning© has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements and TRUSTed Cloud Requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers information that is collected through this Web site, www.shiftplanning.com and information that is collected through our Cloud platform, and mobile application.

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at . If you are not satisfied with our response you can contact TRUSTe here.

Aggregate Data

We gather certain generic information with respect to users of our Website. Information may include number of unique visitors, the frequency with which they visit, and the areas on the Website that they favor. These statistics are very much like television ratings that tell the networks how many people tuned in to a program. We only use this type of data in the aggregate, on a collective basis, in summary form, rather than on an individual basis. This data helps us determine the extent to which our users use certain parts of our Website, which, in turn, enables us to make it as appealing and user friendly as possible. We may also share aggregate data of users' collective use of our Website with advertisers, sponsors, and other companies with which we do business ("Affiliates" or "Business Partners"). We do this so they, too, can improve functionality and offer services and materials that users want.

Cookies

We use "cookies" on our Website. Cookies are pieces of information or data sent to your browser from a web server and stored on your computer's hard drive for record-keeping purposes. Cookies tell our computer that you've visited before and help to make your visit more personal so you don't have to re-enter info on a return visit. Cookies also allow us to count the number of unique and return visitors who use our Website. We do not tie the information gathered to our 'Customers' or 'Users' personal information.

Our partners, affiliates, tracking utility company, service providers use both session ID and persistent cookies to make it easier for you to navigate our site, and to customize your experience while on our Websites. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies.

Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, tags and scripts that help them better manage content on our site. We not tie the information gathered to our Customers’ or Users’ personally identifiable information.

Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you've received a cookie or, alternatively, to refuse to accept cookies. It is important to note that you may not be able to use certain features like checking out (and participation in certain offerings) on our Website if you choose not to accept cookies. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Website.

IP Addresses

We collect and analyze traffic on our Website by keeping track of the IP addresses of our visitors. An IP address is a unique number assigned to your computer when you are using your browser on the Internet. We log this information so that we can monitor things like the number of visitors visiting the Website; however, we do not link your IP address to any personal identifying information.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons and Widgets or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Personalizing Your Experience on the Website

We try to personalize your experience on our Website by tracking shift requests, shift trade requests, vacation requests, etc. and other content you may have sent or received. From time to time, we may send you surveys or solicit your feedback. We use surveys to gauge user interest in new products and premiums we may offer, as well as to try and enhance your experience with the Website, by creating additional services, or optimizing those services that already exist. We will ask for your feedback on many site features. We may also use the information to alert you to offers and products in which you may be interested in.

Information Gathered From Members

If you elect to contact us, setup a free trial or purchase a product on a ShiftPlanning© owned website, you will be required to provide us with certain personal information, including your name, e-mail address, credit card number, expiration date, and billing address (this required information is subject to change from time to time). There may also be opportunities for you to provide us with additional information regarding your preferences and interests. This information, however, is not required and is completely optional on your part. Additional data may be collected from you based upon certain services you elect to utilize on our Website. By obtaining this information, we can provide our users with specific content and advertising in which they might be interested. None of this information is required to use our service or to become a user; however, the omission of certain types of data will limit the value of your use of these features. If you become a user of our Website or from one of our affiliated Website, we may share your registration information with the affiliates.

When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID"). We do not ask for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Apps or Services.

You can also log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Uses of Personal Information

If you have provided us your consent via opt-in subscription, we may use the information we have collected about you in ten ways:

  1. To send personalized, targeted information that we think our users will find relevant, either from ShiftPlanning© or directly from its Business Partners;
  2. To support any of your requests like order processing;
  3. To send promotions, offers, advertisements and coupons based on user interests;
  4. To contact the user for feedback and surveys;
  5. To send the user other information about ShiftPlanning© or its Business Partners. These communications include but are not limited to e-mail, postal mail and SMS messages;
  6. To respond to your questions or the comments that you fax or email to us;
  7. To provide you with newsletters or other subscription information;
  8. To distribute to sponsors and advertisers who run the promotions and/or for purposes of marketing by our sponsors and advertisers;
  9. To run chatrooms, blogs, discussion groups and bulletin boards and
  10. To gather aggregate information on website use and to provide services to the public of a general or specific nature, paid or unpaid.

The use of information collected through our platform service shall be limited to the purpose of providing the service for which the client has engaged ShiftPlanning.

Information Related to Data Collected through the ShiftPlanning Platform ShiftPlanning collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes.

Information Related to Data Collected through the ShiftPlanning Platform

ShiftPlanning collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes.

Choice

We collect information for our clients, if you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly.

Service Provider, Sub-Processors/Onward Transfer

ShiftPlanning may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this policy regarding notice and choice and the service agreements with our clients.

Access to Data Controlled by our Clients

ShiftPlanning has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the ShiftPlanning’s client, the data controller. If the client requests ShiftPlanning to remove the data, we will respond to their request within 30 business days.

Data Retention

ShiftPlanning will retain personal data we process on behalf of our clients for as long as needed to provide services to our client. ShiftPlanning will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at . To opt out of push notifications, please edit settings at the device level.

All decisions we make involving personal information are based on accurate, complete and up-todate information. We rely on you, however, to disclose all material information and to inform us of any relevant changes or corrections as they may relate to you. If your personal information changes, you may correct, update or delete it by making the change on the member information page of your online account or email us at . We encourage you to contact us as soon as possible, and we will make the appropriate reasonable corrections or amendments, upon receipt of appropriate evidence.

We will retain personal information only as long as is required for the purposes we describe and as is required under law. Once personal information is no longer required (or if you have opted-out or withdrawn your consent), it is our practice that it is destroyed, deleted or made anonymous.

On-Site Advertising

We partner with third party ad network(s) to either display advertising on our Digital Properties or to manage our advertising on other sites. Our ad network partners use cookies and web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Google AdSense/Adwords

We use Google AdSense to publish ads on this site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html

Web Beacons

ShiftPlanning uses Web Beacons alone or in conjunction with cookies to compile information about our Digital Properties. Web Beacons are tiny graphic object that are embedded in a web page or email and is usually invisible to the user but allows checking that a user has viewed the page or email. Web Beacons may be used within the Digital Properties to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to our customers’ Collected Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company or third party service provider is not covered by our privacy statement. We do not have access or control over these cookies.

Analytics Software

We and our third party tracking-utility partners use log files on our Digital Properties to gather certain information automatically and store it for analytical purposes. This information includes internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to track and aggregate no-personal information to analyze trends, administer the site, track users’ movements around our Digital Properties and to gather demographic information about our user base as a in the aggregate.

Privacy of Website Information

This policy applies to all aspects of our Website, including your personalized messages, attached photos or graphics, or other personal content. We do not monitor or edit the contents of the online messages/ information you send. On occasion, however, we may need to view your messages in connection with the maintenance of our network.

Information Disclosure

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may also provide your personal information to companies that provide services to help us with our business activities such as offering you customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:

  1. To comply with legal process such as a search warrant, subpoena or court order;
  2. To protect the company's rights and property;
  3. To investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
  4. To protect ShiftPlanning© against misuse or unauthorized use of our Website and/or the ShiftPlanning© service; or
  5. During emergencies, such as when we believe someone's physical safety is at risk.
  6. To any third party with your prior consent to.

Sale of Assets

In the event that ShiftPlannning© and/or its units or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases together with any personal information contained therein, to a third party acquiring ShiftPlanning© assets. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Security

When you place orders for purchased products or access your payment information, we use an advanced encryption technology known as Secure Socket Layer (SSL) to protect the storage and transfer of your data from unauthorized parties. While on a secure page, such as our registration form, a lock or key icon appears on the bottom of your web browser. In addition to our online security efforts, we take reasonable steps to protect your personal data offline, as well. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Our main servers are operated from a dedicated Internet hosting facility with state-of-the-art physical security features, including smoke detection and fire suppression systems, motion sensors, and 24/7 secured access, as well as video camera surveillance and security breach alarms. If you have any questions about the security at our websites, you can send an email to .

Changes to the Privacy Policy

ShiftPlanning© will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. When ShiftPlanning© posts changes to this Policy, you will see a date depicting the last update of the policy on the top of this page. If there are material changes to this Policy or in how ShiftPlanning© uses your personal information, ShiftPlanning© will prominently post such changes prior to implementing the change. ShiftPlanning© expects you to periodically review this Policy to be informed of how we are protecting your information. You may review our policy anytime as it will always be linked to our website.

How does the Privacy Policy deal with Children?

Children should always get permission from their parents before sending information about themselves (such as their names, email addresses, and phone numbers) over the Internet. We will not knowingly encourage any minor to register with our site or to access those features which require registration. If a child has provided us with personal information, we ask that any concerned parent or guardian of the child contact us.

Use Common Sense in All Your Online Activities

Even the best Privacy Policy can't protect your online privacy and security in all circumstances. Unscrupulous advertisers, hackers, and scam artists are constantly searching the Internet looking for new targets. Your best protection is to understand the limits to privacy on the Internet and use common sense in all of your online activities.

Be aware that e-mail is an inherently insecure form of communication. Remember that third parties are sometimes able to illegally intercept your unencrypted messages, including online greetings.

Anytime you visit a chat room or post a message to an online bulletin board, your e-mail address can be accessed by advertisers looking to compile lists for unsolicited commercial e-mail (also known as spam). Be sure that you only disclose your e-mail address in circumstances in which it is safe to do so. You should also be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at . In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Beware of scams in which persons unknown to you request your screen name, password, or credit card information. Make sure you verify the identity of anyone asking for personal information.

We also display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at

Contact Information

If you have questions or concerns regarding this Policy, you should email ShiftPlanning Customer Service at or contact us at 1-888-973-6030 or 235 Montgomery St.. Suite 500, San Francisco, 94104, USA

Last Revised: October 1, 2014

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