Kovac's - Grocery Store Employee Scheduling - Case Study

Case Study: Kovac's Grocery in Missouri, United States

Business Overview

Kovac's is a family owned grocery store which was started in 1941. Charles Kovac immigrated to the United States from Croatia and started the business. His son, Paul Kovac, then took it over and expanded in to two stores. After Paul's death, his six children took over the stores. Kovac's is your typical grocery store and has done very well over the years.

Scheduling Overview

Between the two stores, there are approximately 90 employees. The scheduling challenges we face are basically working around the kids school schedule.

Previous Scheduling Method

We used to have hand written schedules with the white outs and all. But since moving to the employee schedule maker ShiftPlanning, it's been a very nice upgrade. Since this is the computer generation, the employees really like the online scheduling where they can view their schedule, ask for days off, and schedule vacations instead of calling in and asking for their schedule, making paper copies of their schedule, and writing paper notes (which get lost) for days off or vacations.

Since ShiftPlanning

I would definitely recommend work scheduler ShiftPlanning to anyone. If you do not know how to do something, or you have a problem in your account, or you have a suggestion, they always respond quickly and remedy anything you have going on. Having online scheduling has actually improved employee moral, they love this new system.

There are no downsides and the ShiftPlanning team is awesome. - Matt Kovac - Kovac's

Further

The message wall is another plus. The employees can post events going on within the business and to each other or even to me and vice versa. ShiftPlanning also sends out texts an hour before an employees scheduled time, now this is handy!