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3 months ago     Allena Rouse     2 Comments

Upcoming Scheduled Maintenance - 12am - 1am EST - Sunday, February 5th

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ShiftPlanning is upgrading its hosting environment to make sure that we can scale to deliver the speed and up-time that our subscribers deserve. Previously, after experiencing some unscheduled downtime, we assuredly promised users that our team was making necessary changes to limit similar future occurances. Unfortunately, the process of switching may require the site to be taken offline momentarily. Any outage will last approximately less than an hour and will take place during the time that affects the fewest users.

Here are a few of the most frequently asked questions:


*How Long will you be down for?
We'll be offline between 12am-1am EST on Sunday, February 5th.


*Will any of my data be affected?
Rest assured that all of your data is safe, and will be just the way you left it when we go back online.


*Who can I contact for more information?
Feel free to contact our team at info@shiftplanning.com at anytime if you have any questions.


We apologize for any inconvenience the temporary outage may cause but are confident that the switch is of the best benefit to our users. Your patience and understanding is greatly appreciated during this process!

Comments

Users have voiced 2 comments
Ryan » 3 months ago

Hi @Sandiebrownlee  -

No we're not offline, can you please connect with our support team so they can help get your issue resolved. You can connect w/ us via livechat, or support@shiftplanning.com

Sandiebrownlee » 3 months ago

is shiftplanning off line right now? all of a sudden, i can't see my schedules that were just there last night. please advise...

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