About ShiftPlanning Inc.
The idea for ShiftPlanning was conceived in early 2009 after the simple question was asked -
"Why is the business I work for still using Excel to manage our schedules?"
Entrepreneur Ryan Fyfe conjectured that employee scheduling was better suited online where it could be accessible at all times. He also foresaw a dedicated scheduling application that could go beyond simple hourly scheduling to enable other functionality such as automatic shift swapping, vacation planning, reporting -- all situations that were currently eating into valuable management time and hurting businesses bottom line. After thoroughly reviewing what solutions were already available and validating the idea with business owners themselves, Fyfe took his entrepreneurial and web development talents to quickly assemble a talented team to develop and bring ShiftPlanning to market less than a year later. Since then, ShiftPlanning has grown to be the top choice workforce software of franchises, small businesses, and large organizations in over 60 countries across the globe.
ShiftPlanning's proprietary online software tackles the problem of employee scheduling head on by providing a centralized platform to both schedulers and employees. In fact, we've reduced scheduling-related busy work by up to 80% for a number of our users -- allowing managers to focus on managing and employees to focus on their work. ShiftPlanning's biggest advantage is that it's available from any web browser and widely used mobile platforms to schedulers and employees alike. We've created a straightforward solution that provides both managers and employees with the information they need to make better shift-related decisions. Our users benefit from streamlined communication flow and file sharing, open shifts that allow employees to select when they want to work, extensive reporting options, real-time schedule conflict avoidance, 3rd party integration, and employee shift swapping; and, that's just the start of our useful features.
We are continually adapting ShiftPlanning to make it more intuitive and beneficial to our customers by developing features and functionality designed to provide further workforce management automation and flexibility (see our roadmap). However, while we aim to make our online employee scheduling software as easy-to-use as possible, sometimes employee schedulers can have complex needs. That's where our dedicated and experienced customer support comes in handy. Shiftplanning's support is second to none and our customers appreciate that. Having knowledgeable staff around the clock means that our clients are always instantly satisfied.
We are committed not only to providing our clients with unrivaled support but also with security and reliability they can trust. ShiftPlanning is built on top of the latest web technologies and hosted in a state of the art data center in Fremont, California to make sure that we can scale to deliver the speed and up-time that our subscribers deserve. We have taken extensive measures at all levels to ensure that user data is safe within our system including: SSL security, encrypted user passwords, automatic timeout, hourly data backup and Admin control of employee settings. Lastly, to give you complete peace of mind, you can download your own account data at anytime.
Though U.S incorporated, ShiftPlanning is a distributed business with a global staff that connects using the latest software technologies to deliver high quality results (we practice what we preach). At our core is a group of talented entrepreneurs that believe in being quick on our feet to launch game-changing applications. While each of our members is accomplished in their respective field, we place the utmost importance on listening attentively to our clients and using their needs to mold the future of our business. It's the attention paid to detail and our customers that is winning us accounts and leading to unparalleled customer satisfaction and retention. You can find out more about our executive team and board of directors below:
Executive Team
Ryan Fyfe
Chief Executive Officer / Founder
Well versed in all stages of web application development and viral marketing strategies. This combination of skills, and his ability to stay on top of the quickly evolving web has led Ryan to achieve top results in marketing campaigns, search engine optimization, as well as building powerful Internet applications.
Allena Rouse
Marketing
When not partaking in engaging activities like developing excel formulas or driving convertible traffic to optimized landing pages at sensible costs, you can find her exploring the sites and sounds of Boston. Allena graduated from Yale with a focus in Mathematics in 2008.
Danijel Zec
Design
A perfectionist, Danijel, is involved in every element of our platform, even before it's developed. Danijel keeps a watchful eye on our corporate branding and user interface design leading to the unique, intuitive design that our users love.
Mathew Windsor
Support
Engaged hands on with our clients Mathew, ensures that our 24/7 support team is constantly up to date with our product and support processes - leading to an incredible support process that our user rave about. Mathew enjoys his spare time with his two beautiful daughter's and loving wife.
Allison Downs
Client Care
After getting her degree in Communication, Allison moved cross country from Boston to Oakland, California. When not providing Premium Client Care & Service Allison loves taking in all the things Oakland has to offer from Lake Merritt and the Hills to the amazing culture and Farmer's Markets. Allison enjoys listening to music and rooting for all teams Boston!
Board of Directors
Reas Kondraschow
Chairman
http://www.3rhospitality.comReas is the founding partner of 3R Hospitality and a partner in Aedificium Capital. He has a wealth of international development expertise having worked in senior positions on global brands including Holiday Inn Worldwide, Burger King Corporation, Marriott International and Wyndham Hotel and Resorts.
Christoph Janz
Director
http://www.pointninecap.comChristoph is a co-founder of Pageflakes and has more than ten years of experience in designing software applications and Internet services for consumers. Back in 1997, Christoph co-founded German Internet startup DealPilot.com, one of the first comparison shopping services which got funded by Bertelsmann and has later been acquired by Shopping.com. Before and after that he was involved in various software projects and Internet startups.
Hugo Bonjean
Director
http://www.hugobonjean.comA critical thinker with an MBA and a bestselling Author on the topic of sustainability and social justice with over 15 years executive experience with global Fortune 500 companies where he was a leading negotiator and mediator in international business initiatives. Hugo has extensive experience in business development, strategy and market positioning around the world.
Radek Burkat
Director
http://www.pinkbike.comFounder and CEO of Pinkbike.com. Pinkbike is the largest single sport online community in the world with over 1 million users every month.